The work was scheduled for Friday September 14th between 8:00am and 4:00pm at my place of work. I was told that after the tech got his schedule for the day I would get a call Friday morning with an approx ETA. Nobody called. I called at noon to see if it was ok for me to leave for an hour for lunch and I was told that the tech would arrive sometime in the afternoon before 4:00pm. At 4:00pm I called to say that I was leaving for the day and had not received a call. I was asked if I wanted to reschedule for Monday which I did. I was very happy with the tech on Monday but not impressed with the lack of communication on Friday.
9/19/2018
Jason G. VERIFIED CUSTOMER
On site repair, no additional charge, cheaper than competition, timely service, work ethic & communication of staff member all were key!
9/18/2018
Mary O. VERIFIED CUSTOMER
They came to my house and was able to fix my windshield in about an hour. . Very nice customer service on the phone and very nice in person. Great experience. Would totally recommend.
9/15/2018
Angella H. VERIFIED CUSTOMER
My glass expert, Derrick, was very professional, friendly and accommodating. I would recommend Abra to everyone. It was a great experience.
9/15/2018
Cathy L. VERIFIED CUSTOMER
The gentleman that came to my vehicle was very courteous and knowledgable. He explained everything that he was doing. It was a job well done.
9/15/2018
Vara U. VERIFIED CUSTOMER
Awesome job. Great price
9/15/2018
Kim B. VERIFIED CUSTOMER
So far
9/14/2018
Jerome M. VERIFIED CUSTOMER
Very efficiently done
9/14/2018
Tenzin T. VERIFIED CUSTOMER
I had the best experience of working with Abra Glass -
friendly and professional. The convenience of Abra coming to my work and repairing my car door glass in less than an hour was more than I could ask for.
A huge thank you for the great service
9/14/2018
Bruk T. VERIFIED CUSTOMER
Perfect Job! Cannot even tell where the chip was.
9/13/2018
Daniel L. VERIFIED CUSTOMER
Good communication through text. Prompt and professional
9/13/2018
George M. VERIFIED CUSTOMER
A-1 service !!!
9/12/2018
Judith A. VERIFIED CUSTOMER
I picked Abra because State. Farm said they were part of their network. I wanted Honda Zimbrick to do it on Wednesday. They could do it. But State Farm said it would take longer because paper work for Honda. State Farm picked Abra & they could replace window on Wednesday. Great they were coming between 8am to 1pm. That way I didn’t have to cover window & worry about it be open. So Wednesday Abra called sorry their man couldn’t come he called in sick! Wasn’t there anyone else? No. I was very upset that’s why I chose them for next day service. They couldn’t come until Friday & they had to come to my work. So on Friday the man calls to say he hopes to be there 12 to 3pm. But he’s very busy because employee called in sick. I said I need this fixed today. He said he would try. He did come at 1:30 & called me he was coming. He was very nice & did a good job. I just didn’t like being put off for 2 days riding around town with a covered window & the car not secure. I should have used Honda & gotten it done on Wednesday. Thank You Judy Allen
9/8/2018
Theresa E. VERIFIED CUSTOMER
Took much less time than initially told. They cleaned up and paying was quick. I will definitely recommend Abra glass to anyone in need and if the need arises myself, Abra will be my only call.
9/7/2018
Barbara K. VERIFIED CUSTOMER
Scott did an awesome job. Can't even see the previous rock damage. It's amazing how he did the repair with perfection. Scott was also very knowledgeable and explained the procedure. He certainly is an asset to your company and should be commended.
9/7/2018
Miranda R. VERIFIED CUSTOMER
Was pleasant and efficient.
9/6/2018
Richard H. VERIFIED CUSTOMER
Aside from me asking for the PM option but getting a call for an AM appt all worked out. The tech was flexible in handling my repair which I appreciated.
9/5/2018
Leeza M. VERIFIED CUSTOMER
This was a last minute call, you guys were still able to drive a decent distance to me, at work, and complete the fix WHILE I was still able to work. I can't tell you how much I appreciate it. Thanks again!
8/31/2018
Fred S. VERIFIED CUSTOMER
The technician was very well versed and skilled at his trade.
8/31/2018
Maria C. VERIFIED CUSTOMER
The Inrtaller very nice happy so far I will recommend your company.