The Tech was very personable and the job was completed within 30 minutes. Very impressed.
Thank You
Thank you for your service and commitment to your customers.
Installer was OUTSTANDING. I hope you value his experience, skills, and client interaction. We WILL use your company first if needed. Fan Creely
The glass tech repair man was excellent. I wasn't really happy with the person on the telephone. She spoke to fast, for me to understand. I stated that to her, but to no avail. She didn't explain to me why we were calling a third party, that was not my insurance agent. Would you give out personal info, to a stranger? I was getting angry, and almost hung up twice. She wanted to talk about my feelings at the end of our call, but I didnt want to. Who wants to be on the phone for 30 minutes? Would you???? I felt like I was wasting my time, over a simple matter.
Michael did an excellent job!!
Jose R. was very professional and informative.
He answered all my questions and was very knowledgeable
Of his job duty. I was very impressed and would request him
again if I or my friends and relatives ever need a window
shield replaced. Hey does he work on cars with other problems
Other than window replacements? Lol he was awesome!
Prompt, courteous,and efficient service
I think you're asking way to early. The truck hasn't even been washed yet to see if there are any leaks. It looks good but time will tell. We'll know after a few trip thru the car wash.
Very friendly, explained everything. I was disappointed that he came 20 minutes after my time frame ended.
Replacement wasn't completed when originally schedule and I wasn't notified.
Hi great service the service man was wonderful and very professional
Poor communication between the dealer , ABRA and Liberty Mutual. Also the glass work was completed in the mid afternoon today. That did not allow enough time to calibrate and test everything. My car will be available sometime tomorrow. A lot of confusion at the dealer because apparently ABRA ordered the glass and the dealer usually does that. I am still not sure the Acura glass was used In general I would rate the experience so far as poor. Perhaps I will feel differently tomorrow when I get my car back
Great team all around from the customer service provider I spoke with to the technician. Thank you!
Communication is very good. And looks about as good as I expected. Thanks.
From the moment I called to the updates on the eta to the fixing of the windshield I was 100 % satisfied
Todd was excellent, he explained everything, was very professional and friendly, I will recommend your company to everyone that needs the services you provide
Better scheduling. Installer could not scheduler’s time frame.
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