An awesome company with fantastic service, start to finish!
They took care of the task as soon as I arrived and completed it when they had promised.
I had a 9am appointment and the doors did not open til 9:10. When I mentioned this to the employee, she was rude and dismissive saying “ I was here at 9:05” as if it’s acceptable to open the doors 10 min late. She offered no apology for her tardiness. I can’t help but wonder if she would have been on time if she had skipped stopping at Starbucks, which she was drinking.
Whoever helped me in the phone scheduling my appointment was extremely helpful and patient. The windshield was installed in less than 2 hours. Overall positive experience except for dropping off my car.
Appreciated the gentleman that started my car and brushed the snow off. Thank you
All I received was a receipt. I am curious if there should have been
A written warranty for me.
Timely, thorough and even hooked up the defroster on the back windshield from another less-than-thorough glass replacement company. Thanks guys!!
The majority of the chip crack on my windshield is still visible after your repair.
Jose was awesome! Explained everything along the way and made sure I understood. Would highly recommend!
Mike was efficient and informative.
He arrived when said he would. He did a good job.
Loved the courtesy and the status updates from the tech. Tech was very sweet and wonderful. Great customer service
The repair that your rep did accomplished what it was supposed to do I suppose. The problem is I still have a a very visible star crack in the windshield. I’m not satisfied with the cosmetic end result. I’ll call my agent today for a replacement windshield. Your rep did his job.
The technician was very pleasant and completed the repair quickly and satisfactorily.
This was the easiest experience I may have ever delt with as far as having something integral to my life being fixed. He called to prep me for his estimated arrival, then called just prior to the time he had given earlier, simply to give me a 15 minute warning, then arrived promptly 15 minutes later, He was incredibly friendly, informative and trustworthy. Because of my experience today, I would highly recommend Abra to anyone in need of repairs. Thanks again and keep up the good work.
Your call center folks need to understand the products better. I told the phone rep that I did not have a rain sensing windshield, they debated me. When the installer showed up they had a rain sensing windshield and low and behold it was wrong.
Work completed in a great time frame, solid work, and great communication
The workers are very friendly. Finished the job well.
Jason and Alex were very professional and explained what they were doing and answered all my questions. So far, so good. I haven't driven the car yet since the install.
The man who worked on my car was so professional and kind.
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