I scheduled my appointment and was told to drop off my car at 8 am, which I did. At 12:20 I called to see what the Eta would be on completion of the job, because I was told I would recieve text messages as per the progress. I was told I was not on the schedule. I then recieved a call saying that The technician never recieved that I dropped my car off but could begin the repair in 30 minutes. When I arrived to pick my car up it was not placed in park but reverse. The car was also completely iced in the inside and I had to defrost the entire car. This was very poor costumer service from beginning to end. I will choose my own auto repair glass service in the future.
Jeff was very professional and informative.
Thanks for the great service!
We really appreciate your prompt and efficient service. Thank you!!
Very professional and everyone was very friendly!
Thank you for the professional management and curtisey of the services. I would recommend ABRA to any of my family and friends.
Glass tech was very knowledgeable. Repair was done quickly and under original estimate by $20. Thumbs up all the way! Thank You for keeping my wait to a minimum! 5 star service!
Your procedure with the free rental car is ackward - something about having to arrive at 8am to get it - my appointment was not until the afternoon
Quick service at a very reasonable price!
Always friendly and competent
The guy who replaced my glass did an excellent job, he was friendly and did a great job. The service leading up to the repair was not fantastic though. The wrong window was ordered twice, and I was given wrong information about appointments numerous times, it really was a bad experience. I will reiterate though that Greg the man who performed the service was amazing and the reason I actually got the right window in the end.
Great service, made the experience simple and job well done. Thank you.
Merry Christmas!
Used this location in the past, always satisfied with their work.
The turnaround was faster than I expected, the price was lower than competitors quotes, and the service at the shop was excellent. I wouldn't hesitate using ABRA glass again.
Thanks for the speedy work.
Good communication day of service.
Would be nice if one didn't have to wait around all morning to get an ETA, would think the night before you could tell us morning or afternoon.
Fast, friendly and efficient. Loved the electronic reminders and notification.
The technician, Nick, who came to my home was incredibly professional, friendly and knowledgeable. He is the prime example of the type of employee you want interacting with your customers!
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