Excellent technician and excellent job!!! I especially appreciated that he was willing to answer my questions and explain the process. Great work!!!
The new windshield makes noises. We’ll see if it still does it tomorrow?
Excellent phone service setting up the appointment. Work was done efficiently and quickly.
Thank you to all staff workers that was involved with the work done on my Jeep.
Thank you! Replacement was efficient and thorough.
I will be scheduling another vehicle soon.
Thanks! You did an amazing job!
Windshield replacement without any hassle. Great service and got my car back within the time frame given.
They were great! I loved the text reminders, and everyone was easy to talk to and they handled everything with my insurance themselves so I could just walk in and walk out with my car. Thanks so much!! Excellent customer service
Vehicle looks great. Excellent job of cleaning and detailing after job was complete!
The repairs were done in a timely manner.
The technician called me multiple times the day of my appointment to try to get me to come in earlier than 3pm; I was at work. I had to rearrange my schedule to be able to leave for my appointment. My colleuges had to rearrange their schedules to cover me when I left. The tech seemed annoyed that I couldn't drop what I was doing so he could be done for the day sooner. When I got to ABRA, he wouldn't even let me inside the building; he insisted on talking to me out in the cold. When I did go inside, not a single staff member greeted or acknowledged me. But I did experience some choice belching and swearing from them as I sat in the waiting room. Finally, the tech told me he would try to transfer my Washington County park sticker to my new windshield, and if he couldn't he would at least give it to me so I could get a new one. He did not put it in my new window, nor leave it for me to pick up so now i have to spend another $25 to get a new one. I felt rushed and like my business was an inconvenience.
Technician was polite and on time. Repair done to satisfaction.
Very pleasant, kept me in the loop during the entire process.
This was the 4th time I’ve had to have my windshield replaced on various vehicles that I’ve owned, and every time it’s been a fast and painless process. Would never consider another glass company
From the first phone call, my experience was very good. The work was done, as promised, and the whole staff treated me with great respect.
Special thank you to Olivia M who helped schedule the appointment. She was great!
The glass part of it was great , done fast and called when complete.Only complant was drop off , I asked the person recieving my truck if it could be washed and inspect the hood and roof for damage to paint , it was a very large rock that hit the winsheild low , so I thought there could be body damage . This did not happen . So I guess I have to do it myself and call insurance if there is an issue .Will not be bringing it to ABRA for body work , if needed . If seemed that the person tought it would be minnor and not worth his time . Sorry but my truck is only 2 years old and I want the body work done ,if need be .. It is a dark color and hard to tell from the salt on it if there is damage to the paint .
Great job and great people. Thanks
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