Was surprised about the price. The verbal quote was much more than the actual. Probably wouldn't have used insurance and just paid it but it was too late to cancel. Oh well. I am very satisfied yet again with your customer service and quality repair. Will use your services again if needed and will tell all my friends as well. Thank you.
12/29/2017
Keith W. VERIFIED CUSTOMER
Larry was great, helpful and compent
Thank you
12/28/2017
Molly L. VERIFIED CUSTOMER
Kept informed during the repair, received appt reminder, and got communication about the details of my repair. Super quick also!
12/28/2017
Bryan M. VERIFIED CUSTOMER
Fast excellent service!
12/27/2017
Janice R. VERIFIED CUSTOMER
Good job done, by a polite professional!
12/22/2017
Marcia D. VERIFIED CUSTOMER
I dropped my vehicle off at 9:00 am and told it would be done around 11:00am. By 2:00 pm, I had not heard anything about whether it was done or not. I called the location directly and was told I had to talk to the technician directly as no one else could talk to me. Then was told the technician was at lunch and that I’d have to just wait for someone to call me back. At 3:15 pm I received a voicemail from the National service team that told me to call them but did not say why. I called back and there person who answered couldn’t tell me what the call was about because there were no notes on my account. I had to wait on hold until the person who left me the message was available. I was finally told that the replacement windshield had arrived damaged and it would be another 2 plus hours before my vehicle would be ready. I asked them not to complete the replacement that day as I wasn’t able to wait another 2 plus hours for my vehicle. We then rescheduled the appointment for the following day. The replacement was completed the following day.
12/22/2017
Kathy S. VERIFIED CUSTOMER
Thank you for a job well done????!
12/21/2017
Holly O. VERIFIED CUSTOMER
glue left on dash and would be nice if they had a vacuum to clean up mess on dash
12/21/2017
Sol L. VERIFIED CUSTOMER
Everyone was nice and very prompt
12/20/2017
Mike S. VERIFIED CUSTOMER
Fast and pleasant.
12/20/2017
Louis H. VERIFIED CUSTOMER
A job well done!
12/19/2017
Richard D. VERIFIED CUSTOMER
Na
12/16/2017
Russell Z. VERIFIED CUSTOMER
unfortunately, i have found that there are still pieces of glass in the crevice between the seat cushion and seat back and under the seat on the floor of the truck. the hassle associated with bringing it back to you is too great, so i'll be cleaning it up myself.
12/16/2017
Kevin B. VERIFIED CUSTOMER
The technician was very polite and courteous did a great job cleaned up an vacuumed up all the broken glass. I'm from Janesville and would definitely drive back up here for your quality service. Thanks and keep up the great work. Kevin B
12/16/2017
James B. VERIFIED CUSTOMER
The technician was courteous and professional
12/15/2017
Karen D. VERIFIED CUSTOMER
Delay in fixing since they ordered wrong windshield. .. next day they called wondering when I am dropping off my car? Dropped off 2 days ago. Said they couldn't find keys or car.... later called that they found the keys and car. They has me worried.. after. All done. Good job
12/14/2017
Mitchell L. VERIFIED CUSTOMER
Professional, and prompt.
12/14/2017
Suzanne D. VERIFIED CUSTOMER
I believe Hailey made my appt and arrangements with my insurance company. She was super! Very professional and friendly. I didn't have to do a thing except provide information. What's better than that. Joe did the fill and work needed on my windshield. Did a great job. Can hardly see it. You have two dedicated employees here. I am promoting Abra every chance I get. Thank you.
12/13/2017
Judith G. VERIFIED CUSTOMER
Very on time. Did the job. Friendly. Satisfied. Thanks.