Tim the technician was very thorough and quick- very helpful
Hi the tech was very friendly and informative .he did a great job. He is a asset to your company
Job well done. The tech was very nice and professional and the end results were amazing I will be referring everybody I know t ABRA thank you
Excellent service by Bill
Great experience, I enjoyed watching the process. He's a number 10 in my book.
The installation technician did an amazing job with the glass, however when he was cutting the rubber seal around the glass it looks as if he accidentally scratched the paint on the roof of my truck right above the driver's side of the windshield. I already reported this matter, however (although I am 100% satisfied with the installation of the windshield) I'm slightly disheartened at the fact that the installation technician did not report this to me prior to finishing the job, and that I had to find it for myself. I understand accidents happen, however if you're cutting through Rubber and your tool hits against painted metal you will undoubtedly be able to feel that resistance as you're attempting to cut. The implications are that the installation technician put me at risk of potentially being financially liable to have this repaired had I noticed it weeks or months down the road.
I am very pleased with the service we received. Thank you!
Chris arrived on time, was very efficient and was very suckable throughout the entire process. Thank you for a job well done.
Dave was exceptionally helpful and courteous. He had the wrong windshield and immediately arranged to pickup the correct one and completed the installation quickly. You should be proud to have him represent you.
Tim was awesome , personable and efficient , give him A+ for customer service
Very nice woman to speak with on the phone AND friendly technician. No complaints! Thanks! :)
I was originally scheduled for an 8:00 to 1:00 Friday appointment. At 1:30, I called to let them know that I had to leave for a dentist appointment. I had scheduled my day around the glass appointment. I was offered a rescheduled time and monetary compensation which was gratefully received. I would suggest letting customers know as soon as possible if a technician cannot make a scheduled appointment so the customer can plan the rest of his or her day. The repair itself appears to be done well.
Dan did a fantastic job and was really quick with installing my new windshield. Thanks again!
This company was very accommodating to my needs. I needed an early appointment so that I could make various important appointments. The guy who came out was literally on time arriving at exactly 8am. I hope I never need another window repair, but if I do, I know whom to call.
When scheduling the appointment, I was promised a window between 8-11am. I received a phone call from the tech a little after 10 am saying he would be here between 2-4pm. This caused me to miss an entire day of work, when I had only scheduled to miss half a day. I would have never scheduled the appointment if I knew it was going to take place between 2-4 pm. Very frustrating.
Unless there's leakage when it rains --I'm 100%satisfied!! The guy did a great job!!
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