I am completely satisfied with your service, and the professional character of the installer. Will definitely recommend your service to others, and you will be my go to company always. Thanks for Your promptness and professionalism.
This could not have been any easier. The technician was prompt and courteous. The job was outstanding.
The technician who installed the glass was very professional and knowledgeable about his craft. I also appreciate the fact that you guys came to my home to replace the windshield in my vehicle. Thank you very much for your help and professionalism.
Great response time and great service!!!
Your installer, Rico, did great work, was friendly and polite. He is an asset to your company.
After raising my expectations that the job would be performed and completed on Wednesday when you showed up and immediately determined that you had the wrong kind of windshield and thus could do nothing, you returned the next day early; and expertly and efficiently did the replacement. What really made me happy was that Brad, the technician, explained you guys had done a causal analysis and had determined why you made the mistake the day before and thus understood, such that maybe you could prevent that from happening in the future. That is what we in the nuclear power industry call root cause analysis and recurrence control. Now, auto body and glass is not as important as operating a nuclear power plant, but that attitude is an important aspect of Total Quality / Customer Focus. Good job, I would surely recommend you to others. I hope there is no problem with the windshield, because I like you guys.
Yes I was very satisfied RICO did a very good job
Quick response time, and kept informed every step of the process, very professional staff.
Rear view mirror shakes when driving down the road. Rear view mirror wasn't fully re-installed after windshield replaced.
Thank you to Shantee and Frank. Shantee got in touch with me right away and Frank kept me updated about the time he would arrive. He finished quickly and let me know when he was finished. I was so happy they were able to come to my work and replace my windshield. Thank you ABRA!
Rick was really nice. He did a great job and was quick. Thanks!
Jeremy (Luke Perry LoL) was GREAT!!!! Awesome work, I absolutely love my windshield! Kudos Jeremy!
You should give Michael a raise.
The technician was fantastic! Super friendly and helpful with the repair. The only thing I wish ABRA did was match the previous/existing window tint. I had 5% window tint on my back glass, and instead of matching the previous 5%, I was given 32%. But the technician was a super friendly and helpful individual who called me several times the day of and gave me a heads up on when he would arrive.
Everything went good and on time!
Excellent job done in a timely manner
Outstanding customer service, would recommend this technician to any of my neighbors or family.
Bob did a very good job in such a short amount of time. I would absolutley reccomend you guys to a friend or family member in need of glass repair. 5/5
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