They don't a great job and made sure that everything was good
I took off work to only find out my appointment was taken out of the schedule. I only found out because I had to call in to find out why no one has called me. A respect of a phone call would be nice so I did not waste time and money missing work when we already paying out of pocket.
Had to schedule for the next morning and take off work again. Finally it was done. No one offered discount for inconvience.
With a big company like Abra you will figure someone will reach out for having a bad experience. I guess Abra is getting too big to care. Sweep it under the rug and go get the next sale. Well done! Maybe it takes posting on Google review and social media will companies care about your experience.
I am sorry for the negative feedback but it's truth of my experience. I hope this reflects in a positive way if future customers can avoid my experience.
Best regards
The windshield replaced on the Suburban does not appear to be sealed well. The windshield on the Malibu seems fine.
John runs a great shop. I've been there a few times over the years and always received quality work from Abra in Rogers.
Sean, the technician was very thorough explaining what he would do and how long it would take. His arrival was prompt. Replacement took exactly how long he said it would. I am very pleased with my new windshield. Sean did a great job. Thank you!
Cindy
Very polite gentleman did a nice job here comes the **** is vehicle leaked oil on my driveway took care of it life is good thank you very much
The technician was fast, friendly, skilled, and fixed it right. Thanks!
Friendly, quick, well done.
The technician that came out was prompt and very helpful.
Great service, reliable, fast...
Very pleasant and professional from initial phone call to schedule, through technician completion of work. Technician kept me informed, arrived on time and completed the work professionally.
Installer was very capable and considerate.
He did a great job.
A call came through in the a.m. to announce they were on their way the project was completed in timely manner
Excellent, friendly, technician. He showed up right on time. He explained everything. Could not have been better.
Every component of the glass experience was identified, addressed, discussed, scheduled, executed,and completed on my behalf. All of the ABRA personnel said the components would be taken care of and they were.
The technician was polite, knowledgeable and did a great job replacing the windshield.
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