Glass Shop

Real Reviews From Verified Customers

Mary G.
5 out of 5
8/26/2017
Kevin was great. He worked his "buns" off and did a very good job. Nice personality, too!
Edwin J.
5 out of 5
8/25/2017
knowledgeable tech, fast and efficient service.
David L.
5 out of 5
8/25/2017
What can I say? Done fast and done right and excellent communication.
Elizabeth G.
4 out of 5
8/24/2017
Very pleased with the service. I never had to do anything it was fixed within minutes. Thank you very much for the good service.
James E.
4 out of 5
8/24/2017
We were pleased that this repair work could be scheduled at our workplace at a time that was convenient to us. We were also pleased that our WI State Park Sticker could be moved to the new windshield.
Theodore C.
4 out of 5
8/24/2017
Great Service. Scott did a great job replacing our windshield.
Katrina S.
2 out of 5
8/24/2017
The glass looks great. The customer service is very lacking. First Abra failed to submit their quote to my insurance until I followed up a week later. Second my appointment was from 8-1 and my car was not even started until 2. Trying to contact the shop directly is impossible. Any number that is listed sends you to the national switchboard so you can't talk to anyone who physically has your vehicle. Trying to pay took forever because you cannot pay the shop directly, you have to call into a different division and give them your card number over the phone. And that division must have been very busy since we were on hold for 10 minutes prior to hanging up and calling the same national switch board that you get when you try and call the shop. I will not be recommending your company to anyone in the future.
James M.
4 out of 5
8/24/2017
Your personnel, scheduler and installer, are what made for an excellent experience.
Mark J.
5 out of 5
8/23/2017
I was very impressed with how your office communicated your men are on time and very professional overall a great experience thank you
Harshitha R.
3 out of 5
8/23/2017
The agent who came to fix the glass is awesome guy. Completed the fix took less than an hour and told me all the tips what need to be done and not be be done. Completely satisfied. As this is just 6 hours of installation i did not see any issue. Will call him if I see any issue.
James S.
5 out of 5
8/23/2017
Work was done efficiently and the installer went above and beyond. He came with a defective piece of glass and would not install it and made an extra trip to get a flawless windshield. Thank you
Kevin E.
5 out of 5
8/23/2017
Terry was fantastic, on time, very efficient, friendly, professional, and very knowledgeable.
Joeph K.
5 out of 5
8/22/2017
Quick and professional.
James E.
3 out of 5
8/20/2017
Everyone I dealt with at your company from my first contact to the installation was great! You found the right glass for this very new model and got it here and installed faster than I ever expected, even though the car dealership delayed us by being unable to put together their own quote for two days. I’m really glad I ended up doing business with you.
Michael G.
5 out of 5
8/19/2017
Kevin was very professional and engaging. The advance call was much appreciated. He obviously knew his stuff.
Deanna F.
5 out of 5
8/19/2017
very timley and professional
Eric S.
5 out of 5
8/19/2017
Very fast and convenient!
Heidi R.
5 out of 5
8/19/2017
Great Technician! Very good customer service.
Laura B.
5 out of 5
8/19/2017
Friendly professional service
Krista V.
4 out of 5
8/19/2017
My only comment is that my appointment did not happen during the window it was scheduled for. I was to have been in the 8-1 window, but was not met until 1:45. I u derstand things happen, but there was an expectation of timeliness.

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