Frank, the installer was pleasant and informative. Eorked fast with no hlitches. Thx.
Mike
your rep was great and was well trained
job completed well thanks very much for your service
Great service! Very sharp technician
Thank you for going all out to make sure our windshield was replaced! You made the difference in our Thanksgiving trip! Our tech was Fantastic!
They did a great job for a great price. It has yet to see rain... if it doesn’t leak, I’d be thrilled with my all around experience.
Your tech scratched the interior trim up so bad it needs to be replaced. Scratched the paint all the way to the metal on the door jams. The manager at that location told me it wasn’t his problem when I showed it to him. The molding around the windshield was not properly replaced and the foam around the glass is uneven. The windshield needs to be taken off and reset. It is absolutely UNACCEPTABLE that I have more damage after your “repair” than before I took it in. I WILL NEVER USE ABRA AGAIN AND I AM GOING TO MAKE SURE THAT EVERYONE IN AMERICA KNOWS ABOUT MY EXPERIENCE. I think you should give my $100 deductible back after all of this trouble. This was a State Farm claim and I have already notified them of the issues that I have had. I have also suggested that they no longer recommend your company for glass repair and replacement. State Farm listens to their customers so they will not take this lightly. Have someone call me this afternoon.
Jack I think it was, was extremely helpful, efficient, and thorough. Would recommend him anytime.
Thank you. Very much appreciate your prompt and professional service
Prompt, friendly service with good result. Thanks.
The windshield wipers no longer work.
Repair tech was very through and explained each step of the process.
Rico is the best!!!!! Solid guy.
They were early a plus for me. Very polite, explained the procedure and answered all my questions. Efficient and good service. Thank you.
I'd like to commend technicians Nelson Colon and Jordan Gazaway for their help and professionalism in solving the issues of my windshield repair. Supervisor, Eric Nelson coordinated between Abra, my insurer (USAA), and AutoNation Toyota for the windshield replacement and instrument calibration. I'm very pleased with the outcome. Thank you,
Nancy R
The scheduler worked with me on my availability for the glass replacement, and scheduled me for repair between 8:00 a.m. and noon. Promptly at 8:00 on the day of the replacement, Mike F. called me to let me know he should be there at 9:00 a.m. He was right on time! He was very cordial, and did an excellent job of installing the new window and cleaning up all of the shattered glass that was in my car. I am amazed at the great customer service!! Please give Mike my sincere thanks for all that he did!
Nelson was awesome, very nice with working through some personal scheduling conflicts!! Great job!
Jordan was professional and made sure the client was satisfied with the job He made sure that all parts related were working and again the client was satisfied with the work performed.
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